Privacy Policy for HK Chao Miao
Overview of Data Protection
General
This privacy policy provides a clear overview of the personal data we collect when you interact with the HK Chao Miao website, how we use it, and the rights you have regarding your information. Personal data refers to any data that can personally identify you. For full transparency, please review the detailed information below.
Data Collection on Our Website
Who is responsible for data collection on this website?
Data collected through this website is handled by the website operator. Contact details are available in the site's legal notice.
How do we collect your data?
Some data is voluntarily provided by you, such as through forms or newsletter subscriptions. Other data is automatically collected via our systems for functionality, analytics, and security purposes — this may include your browser, device type, operating system, and IP address.
What do we use your data for?
We use your data to:
Ensure the smooth operation of our website.
Analyze visitor behavior for continuous improvement.
Respond to your inquiries or service requests.
Manage newsletter subscriptions and promotional communications.
Your Rights Regarding Data
You have the right to:
Access your stored data and its purpose.
Request correction, restriction, or deletion of your data.
Revoke consent at any time for future data processing.
File a complaint with data protection authorities if needed.
Analytics and Third-Party Tools
We use cookies and web analytics tools (e.g., Matomo) to analyze user behavior anonymously. You can opt out of this by configuring your browser or disabling tracking via our cookie preferences.
General Information and Legal Basis
Data Protection
HK Chao Miao takes data privacy seriously. We treat your personal information confidentially and in accordance with applicable data protection laws and this policy.
Limitations of Internet Transmission
While we do our best to secure your data, please note that internet-based data transmission (e.g., emails) may present security vulnerabilities.
Controller Information
The responsible party is the entity that determines the purpose and method of processing personal data. Full contact details are in the legal notice.
Consent and Withdrawal
You may withdraw previously granted consent for data processing at any time by contacting us. Previous data processing actions remain lawful until withdrawal.
Right to Data Portability
You may request that your data be transmitted to you or another provider in a structured, machine-readable format.
Encrypted Transactions
All payment data is encrypted (SSL/TLS) for your security. Your payment details are protected from unauthorized access during transmission.
Cookies and Server Logs
Cookies are used for essential website features and user experience optimization. Server logs may collect anonymous data for maintenance and analysis purposes.
Use of Contact Forms
Information submitted via contact forms is used solely for processing your request and will not be shared without your consent.
Customer and Order Data
We collect only essential data to fulfill our business obligations (e.g., processing orders, deliveries, and payments). This data will not be used for marketing unless consent is explicitly given.
Third-Party Data Sharing
We only share data with service providers (e.g., shipping companies, payment processors) necessary to fulfill our contract with you.
Newsletter
If you subscribe to our newsletter, your email will only be used for that purpose. You may unsubscribe at any time.
Google Maps
If we use location services via Google Maps, your IP may be shared with Google. Refer to Google’s privacy policy for more.
